Jan. 13th, 2010

zanzjan: (Default)
the facts:
Monday night, Suzanne gets about 4 hours of not particularly restful sleep. Knowing she would have a very late night Tuesday in which she'll need to be alert enough to drive, she takes a 1.5 hour nap in the morning before going in to work late, and works hard for most of the day, even skipping lunch.

She leaves work early, drives into central Massachusetts, meets up with people and gets a ride into Boston, meets up with another person, switches cars again, and gets a ride to near a T station, and takes the T to the Garden, and goes to see Eddie Izzard. The show starts at 8pm and ends sometime after 10pm. She then takes the T back to the station, gets a ride back to the other car, gets a ride back to her own car, and drives home utterly exhausted. She arrives home at 1:52am.

She sees off the babysitter with a hefty check, takes a shower, runs the dishwasher, and is absolutely asleep on her feet and ready to go to bed by 2:15am. She knows her alarm will go off at 6:25am, giving her a maximum of 4 hours 10 minutes of sleep. The only thing remaining to do is to brush her teeth.

After brushing her teeth, as she is approaching her bed, she spots a copy of Steven Brust's Iorich which she just picked up the day before.

[Poll #1511319]

For your prize, should you guess correctly, I will call you on the telephone and yawn at you.
zanzjan: (billy mays)
1. If you send out an email to your customer telling them that you've disabled the standard email port on their cable modem because you have, quote, "detected virus-like activity from your modem or received reports from other email providers that mail from your modem generated complaints from their users", the correct response when your customer calls to find out exactly what virus or spam activity was detected isn't, "oh, we just send that out to people, we've started blocking that port by default for everyone." Because, y'know, otherwise it looks like you are entirely aware that you're about to do some random thing to fuck up your customers and you're just trying to make it sound like it's somehow our fault. Also, you know, at least one of those customers is going to call you on it -- if you tell me I've got a virus, you damned well shouldn't be lying.

2. If, in that very same email, you explicitly state: "If you use Outlook Express and Comcast.net email, Comcast has provided a simple one click fix for you to use with Internet Explorer. If you use another email program such as MacMail, Eudora, or Thunderbird, please visit our client page for information on how to change the settings for sending email in your email program", that clients-that-aren't-Outlook-Express link shouldn't take you to a page entitled "Configuring Outlook Express".

(2a. and it'd be nice if you actually had a page of instructions for clients other than OE, because it appears it's not just a broken link, there is NO SUCH PAGE.)

3. Maybe if you actually tried supporting email clients other than Outlook Express, you'd have less virus problems.

Grumble grumble grumble.
zanzjan: (Default)
No, but I have been experimenting with neutron decay.

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