Adventures in Customer Service Hall, Part The Next

(No, I haven't sunk low enough to call HughesNet again. I am comfortable with my decision to pretend they don't exist, mingled with the occasional desire to start my own satellite internet company just to put them out of business.)

This time, the Culprit of Callous Calamity is Sears. ( more suckage, during which Suzanne falls apart )